Shipping Policy

1. Shipping Origin

All Cubella products are crafted and shipped from Italy. We carefully pack and dispatch each order with quality and precision.

2. Processing Time

Please allow 1–3 business days for order processing before shipment. Once your order is on its way, you’ll receive a confirmation email with tracking details.

3. Estimated Delivery Time

Delivery typically takes approximately 2 weeks from the date of shipment, depending on your location and local customs processes. While some packages may arrive sooner, others may take slightly longer due to regional or carrier delays.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location. We strive to keep costs reasonable while ensuring reliable delivery.

5. Customs & Duties

International customers may be responsible for customs duties, VAT, or other import fees. These are not included in your order total and are determined by your country’s regulations.

6. Tracking

All orders come with a tracking number. You’ll receive it by email once your order ships. Please allow 24–48 hours for tracking to update after dispatch.

7. Shipping Issues

If your package is delayed or hasn’t arrived after 3 weeks, contact us at contact@cubella.info  . We’re happy to help investigate or assist with claims.

8. Shipping Address

Ensure your address is accurate at checkout. Cubella is not responsible for delays or losses due to incorrect or incomplete shipping details.